PlotiSales

Every customer counts

Whatsapp Bot

Whatsapp Bot

Technology and the age of artificial intelligence and automation are already here. To improve customer experience and ensure faster response to FAQs and other inquiries that can be fetched from existing systems, most firms have adopted the use of Whatsapp bot. Our bot is tailored to help your real estate firm to improve your customer experience significantly.

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BELOW ARE THE USE CASES FOR A WHATSAPP BOT IN REAL ESTATE

  • To pay. Clients can use the bot to initiate STK push and pay using the company’s M-Pesa platforms at any point.
  • View available plots. If a customer is interested in a certain project, using a few steps they can request an updated online layout and make a booking.
  • Title status. Clients can easily track the progress of their title deeds anytime without having to engage an agent.
  • Installment dates. If a client chooses an installment option, they can easily check the next date of payment at their own convenience.
  • New offers. The company can list offers for new and existing projects to draw more customers.
  • Referrals. One way to encourage referrals is to make it easy for almost everyone to refer a client. WhatsApp is the most widely used messaging platform making it the platform tool to set up a referral bot.
  • Diaspora clients. Diaspora clients have different time zones and therefore require a self-help desk. Using information from your systems, our bot can respond to almost 80% of the inquiries making it the ideal self-help desk.
  • Complains. Handling anonymous complaints both internal and external is important since it ensures good customer experience standards are maintained. This bot allows the collection of anonymous feedback with ease.
  • Authorize title collection. Sometimes clients send relatives or friends to collect titles on their behalf. This bot utilizes OTP and emails to help the owner confirm that they have granted authority to the third party. This trail can be used in case an issue arises.
  • Fetch statement. Since the bot can be integrated into existing financial systems, it’s able to help the client fetch all their payment history in PDF format without the need to engage a sales agent.

Testimonials

Samuel

Director, Uwezo Land Limited

"Using PlotiSales for our Facebook events has been a game-changer. Their tracking tools have given us precise insights into our ad performance and event conversions. We've seen a significant increase in our ROI and have been able to optimize our campaigns more effectively. The team is incredibly knowledgeable and always ready to assist with any questions. Highly recommend!"

David

Director, Dagma Lands Investment

"PlotiSales has provided us with invaluable data regarding our leads and streamlined our payment processing. Before using their services, we struggled with issues like offer letter signing, receipts issuing and leads accountability among others. Now, we have clear insights that have allowed us to refine our strategy and boost sales. The detailed reports are easy to understand and have been crucial for our team."

Susan

Finance Manager, Username Investment Ltd

"Since partnering with PlotiSales, we've gained deep insights into our company performance. The software is user-friendly and provides detailed metrics that have helped us understand our customers better. We've seen growth in trust, organisation culture and sales increase since we started using the system in 2021. I would highly recommend the solution for any land selling company."

Joshua Muia

Director, Rholand

"As a real estate startup, we needed a reliable and cost-effective solution to help manage our office and customer processes. PlotiSales has exceeded our expectations. The real-time data integrations and comprehensive analytics have helped us make informed decisions, leading to higher conversion rates and better-targeted ads. Their customer support is top-notch, always ready to help with any inquiries we have."

3+

years

2k+

integrations

4m+

transactions

3m+

Receipts

How can we be of service?

For all inquiries reach us via enquiries@plotisales.com

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